We wish to make your experience on Snaptickets.com as pleasant as possible. Follow
these steps to ensure a hassle-free online purchase.
Find the Event
Select Ticket Type and Delivery Method
Register and Checkout, Login for Quick Checkout, or Checkout without Registering
Enter Payment Information and Credit Card Billing Information
Enter pickup name (optional)
Review & Accept Terms of Purchase
Complete Ticket Order
Review Confirmation Page
Receive Confirmation Email
If you know the event you are purchasing for you can search using artist name or
venue. If you are looking for an event to attend you can browse by Region, Genre,
Some events may have multiple types of tickets. Please make sure to select the correct
ticket type. Once your order is placed the ticket type cannot be changed or upgraded.
Events may also have multiple types of delivery methods. All available methods of
delivery will appear on the event page. If a delivery method you are looking for
is not listed it is not being offered for that specific event. There is a service
charge per ticket regardless of the method of delivery you choose.
If you are a first time user you can either register and checkout or checkout without
registering. It is highly recommended that you register and checkout so you can
have access to your receipts and tracking information online. If you are a previous
customer you can login for quick checkout. If you forgot your password you can click
the forgot password link and your password will be emailed to you.
Please make sure to enter all of your information exactly as your bank has on file.
If your credit card number, expiration date, billing address, or cvv number is entered
incorrectly your credit card will be declined. When a credit card is declined you
will see a pending hold on your statement for the declined amount for up to 5 business
days so it is highly recommended you double check this info before submitting your
The name of the Snaptickets account holder (NOT the cardholder) is the name that
automatically shows up on the order. Because of this it is highly advised that you
create your own Snaptickets account instead of using someone else’s. If you are purchasing
the tickets for someone else you will enter their name in this section. Please note,
there can only be one pickup name for an order. The name you list here is the only
person who is authorized to pick up the tickets. Even if you purchase the tickets
on your credit card, you will not be able to pick up the tickets if you fill in
a different name in this section.
You will be required to review and accept our Purchase Policy before proceeding
with the transaction. Checking this box is the equivalent to a digital signature
on a contract.
After you place your order you will see a confirmation page. Here you can review
your complete order, event information, ticket price, handling charges, and billing
information. You may choose to print this page for future reference.
Within five minutes of placing your ticket order on Snaptickets.com you will receive
a confirmation email with your receipt. It is very important you supply a correct
email address or you will not get the confirmation e-mail. You will need this e-mail
to enter the event. You can also access this receipt by logging into your account.